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Purchase Order Terms and Conditions |
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QUOTATION POLICY AGA makes every effort to offer our customers the most competitive prices in the industry. However, if you find our pricing on any particular item is higher than our competitors, please let us know. We will do what we can to meet or beat our competitors’ lowest prices whenever possible, and provide you with superior service too.
ORDER ACKNOWLEDGMENT We typically acknowledge receipt of purchase orders, and their acceptance or with any exceptions, within hours but usually no longer than one (1) working day.
Minimums: $10 line item min.; $50 Domestic P.O. Min.; $1,000 International P.O. Minimum; unless otherwise quoted.
PAYMENT TERMS: First Order C.O.D., Net 30 with Credit Approval; MasterCard, Visa, Proforma, or COD.
For Net 30 customers, payments past 30 days will be subject to an interest charge of 1.5% per month until paid and any collection costs or fees incurred (unless special terms were arranged). Accounts with unpaid balances over sixty (60) days may automatically revert to C.O.D. Unpaid accounts after (90) days will be placed on shipment hold until satisfactory payment arrangements are made. Accounts past (120) days may be referred to collection. AGA reserves the right to modify or withdraw credit terms and/or credit limits at any time without notice, and to require guaranteed security or payment in advance for the amount of the order.
NEW CUSTOMER INFORMATION SHEET In order that we have all of your information, we need you to complete this form prior to dispatch of any merchandise. The form is available online as an Adobe Acrobat PDF document. Adobe Acrobat Reader is required to view the file. Once you have opened it in the Acrobat Reader, you may print it, fill it out, and fax it back.
CREDIT CARD AUTHORIZATION FORM For customers choosing to pay by credit card, we need you to complete this form prior to dispatch of any merchandise. The form is available online as an Adobe Acrobat PDF document. Adobe Acrobat Reader is required to view the file. Once you have opened it in the Acrobat Reader, you may print it, fill it out, and fax it back.
EXPORT DECLARATION For shipments leaving the USA, we need you to complete this form prior to dispatch of any merchandise. The form is available online as an Adobe Acrobat PDF document. Adobe Acrobat Reader is required to view the file. Once you have opened it in the Acrobat Reader, you may print it, fill it out, and fax it back.
CREDIT APPLICATION: Before we can offer credit terms we need credit references. Please provide the bank(s) and 5 US credit references the customer does business with. The best references are NOT Boeing, Honeywell, etc. because airlines have no choice but to keep good credit there. We consider a better reference to be from aftermarket suppliers like ourselves.
CREDIT APPLICATION and PAYMENT METHODS-INTERNATIONAL CUSTOMERS: For international customers, please provide the credit references as described above. If we can expect a good volume of regular orders, we would need to approve you as a customer and insure your receivables with the US ExIm (Export-Import) bank insurance. Since this involves several hundred dollar set-up costs to our company, so we normally wait until we can gauge the amount of business we can reasonably expect based upon the quote-order ratio.
This usually requires the customer first to pre-pay by Proforma invoice for a few months or several transactions. Please note that all wire transfer fees are the customer’s responsibility; we expect our invoices to be paid in full without deductions for bank fees or transfer fees. Please note that Proforma invoices must be paid in full prior to our dispatch of the order. For substantial backorders, a non-refundable deposit of 25%-50% payable in advance may be required with the P.O.
If the volume of business is very large, we will consider only a letter of credit that is confirmed, irrevocable, and drawn on a US bank.
F.O.B. F.O.B. is Origin unless otherwise quoted. That means that you are responsible for freight, insurance, customs, duties (if applicable) and all shipping costs from the shipping point. Your order may be dispatched in whole or in part from either of our locations. Under certain circumstances, orders may also be drop-shipped directly from the manufacturer or AGA partners or suppliers.
DROP SHIPMENTS We can only drop ship to you if you have an established credit account, in good standing. Alternatively, we accept Master Card and Visa credit cards.
PRICING Every effort will be made to maintain the listed prices; however, prices are subject to change without notice or with only limited notice. Prices may be found on our web catalog (subject to the stated terms and conditions of use.) Special pricing is possible for substantial business volume, subject to negotiation.
SCHEDULED DELIVERIES: We are happy to offer scheduled deliveries with firm-fixed pricing for 2 years or more, subject to negotiation. Releases may be “on-demand” or with fixed or flexible schedules. Scheduled orders lock-in our already competitive pricing, hedge against inflation and OEM price increases, and assure that supplies are available when you need them. Ask your sales representative for more details.
SPECIAL ORDERS: Special Orders are defined as orders that are either for parts that AGA does not customarily stock, or does not stock in the large quantity you require. In cases where Special Orders need to be backordered with the factory for several weeks or months, AGA may require a substantial down-payment from those customers that do not have credit terms, verified credit references or adequate credit rating. All special orders are typically Non-Cancelable, except under the circumstances that the delivery time exceeds 50% of the quoted delivery or that the supplier is otherwise unable to deliver. Under certain circumstances where the factory will accept a cancellation, a cancellation fee is customary and may often include charges for special tooling.
DELIVERY Many of the items we offer are in stock. Stocked items will be shipped the same day as received unless delayed delivery is requested. If we are temporarily out of stock, you will be notified and a lead time will be provided for the back-ordered item. All orders will be shipped F.O.B. origin via the freight method of your choice.
AGA maintains complete traceability on all items represented as Factory New. All shipments are accompanied by a Certificate of Conformance at no additional charge. If a copy of the manufacturer's certification is required, this must be stipulated on your purchase order. Normally there is no additional charge for manufacturer certifications. FAA 8130-3 forms are available on some items at no charge, however some items that do not have 8130-3 tags included from the manufacturer are subject to an additional charge ranging between $75-$125 per tag. In these cases we will advise you of the cost for your approval. Chemical & Physical Test reports must be requested at time of quotation. Minimum charge is $250 per material lot, but you will be notified at time of quotation.
Under certain conditions, shipments of parts regularly carried in stock may be eligible for return.
1. AirGroup America, Inc. hereinafter referred to as “AGA” (Sellers) make no representations or warranties concerning the materials sold hereunder, except as provided herein. THERE ARE NO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR USE, and Buyer agrees that such materials are purchased in “as is, where is” condition except that AGA covenants and agrees that at time of delivery thereof; 1. Sellers shall have good and sufficient legal title to the materials sold hereunder; 2. Sellers shall have full power and lawful authority to transfer title to Buyer; 3. The material shall be subject to no mortgage, pledge, lien, charge or other encumbrance. 2. Factory New parts supplied by AGA are warranted to be free from defects in material and workmanship at the time of delivery for a period of 365 days (1 Year) after the invoice date. 3. Overhauled parts (with tags less than 2 years old) supplied by AGA are warranted to be free from defects in material and workmanship at the time of delivery for a period of 30 days after the invoice date, or according to the respective overhaul facility’s warranty policy, whichever is longer. 4. Overhauled parts with a tag date more than 2 years old are sold AS-IS, subject to your inspection and acceptance, since cure dated components (O-rings, seals, bearing lubrication) contained in the unit may need to be inspected, function tested, and/or replaced prior to installation. Returns are accepted if advised within 30 days of the invoice date and in accordance with AGA’s return policy. 5. If a part is alleged to be defective in material or workmanship, AGA shall, at its sole option, replace the defective part at its own expense or refund the purchase price upon its independent verification to determine the cause of the failure. 6. The customer is required to provide AGA with written notice of the alleged defect. AGA's liability is limited to refunding our invoice price of the product, or, at our option, replacement of the material, but not the cost of installation, removal or compensation for any collateral damage. 7. AGA reserves the right to independently verify the alleged defect prior to any reimbursement, refund or replacement. Verification may include a formal failure analysis by an independent laboratory or the part manufacturer.
INDEMNIFICATION:
1. After receipt of the materials, Buyer will assume all liability of any nature whatsoever arising out of the use, possession or resale of said materials and agrees to indemnify, protect, defend and save harmless Sellers, their respective officers, directors and employees with respect to any claim suit action or judgment of any kind arising out of such use, possession or resale 2. AGA does not make any expressed or implied warranties, representations, or endorsements whatsoever (including without limitation warranties of title or non-infringement of the implied title of merchantability or fitness for a particular purpose) with regard to the product, and AGA shall not be liable for any cost or damage arising either directly or indirectly from the installation and use of the product. In no event will AGA be liable for any incidental, consequential or collateral damage arising out of the use the product. 3. The product is provided on an "as is" basis. In no event will AGA be liable for any incidental, consequential, or indirect damages (including, but not limited to, damages for loss of profit, business interruption, and the like) arising out of the use of or inability to use the product, even if AGA or its authorized representatives have been advised of the possibility of such damages. 4. Because some states do not allow the exclusion of limitation of liability for consequential or incidental damages, the above limitation may not apply to you. In such states, AGA's liability is limited to the greatest extent permitted by law.
TAXES Buyers must provide a valid blanket resale tax certificate complete with taxpayer identification number for applicable transactions or pay any associated taxes.
In the event that AGA must engage an attorney or commence an action against buyer in default of a purchase agreement, AGA shall be re-entitled to recover its reasonable attorney's fees and related costs.
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